The quality and reliability of our products is also determined by our suppliers. Consequently, they play a vital role in helping our products, systems and services meet the relevant quality, environment and safety requirements.
Anchored within a relationship of cooperation and partnership, supplier management is used to ensure good performance is maintained across the supply chain. All suppliers must undergo a rigorous selection and qualification process.
This qualification process essentially comprises:
- Supplier selection (system audits)
- Supplier qualification (process audits)
- Series production monitoring by means of supplier evaluation
The methodologies employed include:
- APQP, PPAP, VDA
- Statistical Process Control and Measurement Systems Analysis (SPC/MSA)
- Pareto analysis
- 8D complaints management
These methods are further supported by the use of CAQ systems such as Babtec. This ensures fast response times and maximum customer support.