Supplier management

The quality and reliability of our products is also determined by our suppliers. Consequently, they play a vital role in helping our products, systems and services meet the relevant quality, environment and safety requirements.

Anchored within a relationship of cooperation and partnership, supplier management is used to ensure good performance is maintained across the supply chain. All suppliers must undergo a rigorous selection and qualification process.

This qualification process essentially comprises:

  • Supplier selection (system audits)
  • Supplier qualification (process audits)
  • Series production monitoring by means of supplier evaluation

The methodologies employed include:

  • Ishikawa
  • FMEA
  • Statistical Process Control and Measurement Systems Analysis (SPC/MSA)
  • Pareto analysis
  • 8D complaints management

These methods are further supported by the use of CAQ systems such as Babtec. This ensures fast response times and maximum customer support.

Supplier audits system: risk analysis + audit to ISO TS 16949

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